If for any reason you are not completely satisfied with your book order, you may return it within 30 days along with your invoice or packing slip and we will issue a full refund of the sale price (excluding shipping costs).
The books must be returned in resalable condition. This means no scratches, bent corners, or broken binding. No refund is given if the books are damaged; this includes the damage that may occur when the package is shipped back. To ensure a full refund, it is advisable to properly pack your books prior to shipping.
If you received a damaged book, please contact us immediately, and we will exchange the book for a new copy or offer a refund.
Tools and other merchandise may be returned within 30 days, and must be unused and in resalable condition. We will issue a full refund (excluding shipping) upon receiving the returned items.
All refunds will be put back on the credit card they were originally charged to.
All return requests must be sent to:
Good Oak LLC
4606 Pflaum Rd.
Madison, WI 53718